MEAL Webinar Ep. 6 – How to Set Up a Complaint and Feedback Mechanism Part 2

Panelists

Key Speaker: Winnie Mwea Moderator: Eric Githinji

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Topic: How to Set Up a Complaint and Feedback Mechanism Part 2

Agenda

Telephone lines/hotlines
Helpdesks
Feedback boxes
Focus Group Discussions (FGD)
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Community Feedback Meetings
Voice recorders
Social Media