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MEAL Webinar Ep. 6 – How to Set Up a Complaint and Feedback Mechanism Part 2

Panelists

Key Speaker: Winnie Mwea Moderator: Eric Githinji
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Topic: How to Set Up a Complaint and Feedback Mechanism Part 2

Agenda

  • Telephone lines/hotlines
  • Helpdesks
  • Feedback boxes
  • Focus Group Discussions (FGD)
  • —————————————
  • Community Feedback Meetings
  • Voice recorders
  • Social Media
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