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Emergency Operation Centre (EOC) Training Workshop

An Emergency Operations Centre (EOC) provide communities, agencies or organizations with a model to effectively build capacity for site-level support and consequence management in response to large or complex incidents. This EOC training will help you to develop knowledge, skills and a variety of strategies, techniques and tools needed in an EOC to help reduce risk and enhance resiliency in response to emergencies or disasters.

Course Objectives

After this course, you should be able to:

  • Describe the role EOCs play in overall multi-agency coordination.

  • Identify and Describe the processes and procedures for activating and Deactivating the EOC.

  • Describe the factors involved in staffing and organizing the EOC.

  • Describe factors for effective EOCs.

  • Given a scenario-based incident, utilize key EOC concepts to complete the scenario

Training Programme

MODULE 1: INTRODUCTION TO DISASTER MANAGEMENT

  • Definition of terms

  • Classification of disasters

  • Disaster risk management cycle

  • Principles of disaster risk management

MODULE 2: ROLE, FUNCTIONS AND FRAMEWORKS OF THE EOC

  • Introduction to EOC

  • EOC Role and Functions.

  • Overview of the Incident Command System (ICS).

  • EOC framework

MODULE 3: PARTNERSHIP AND COORDINATION

  • EOC Mission Partners

  • ICS-EOC Partnership

  • ESF –EOC Partnership

  • Strategic Inter-agency Coordination (SIC).

MODULE 4: ESSENTIAL ELEMENTS OF EOC

  • Locating and designing of an EOC

  • Data and Information Management

  • Communication in EOC

  • Plans and Procedures

  • EOC Staffing

  • Psychosocial support in EOC Operations

MODULE 5: ACTIVATING AND OPERATING THE EOC

  • EOC Incident Life Cycle

  • Daily EOC Operations

Certification
Participants will be issued Digital Certification after successful completion of the training.
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